Terms of Service

1. Acceptance of Terms

By accessing and using the Emberline Resilience Systems website, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our site or services.

2. Use License

We grant you a limited, non-exclusive, non-transferable license to access and use our website for lawful purposes. You agree not to:

• • Violate any applicable laws or regulations
• • Infringe on intellectual property rights
• • Transmit viruses, malware, or harmful code
• • Engage in unauthorized access or monitoring of our systems
• • Use automated tools to scrape or extract content
• • Harass, threaten, or abuse others
• • Engage in any form of hacking or system disruption

3. Service Terms

For Website Use

Our website is provided on an "as-is" basis. We make no representations or warranties regarding accuracy, completeness, or reliability of website content. We reserve the right to modify, suspend, or discontinue service at any time.

For Managed Security Services

Managed services are governed by signed service agreements. These agreements specify scope, service levels, pricing, and obligations. In case of conflict between this general terms document and a service agreement, the service agreement controls.

4. Intellectual Property Rights

All content on our website, including text, graphics, logos, and software, is the exclusive property of Emberline Resilience Systems or its licensors. You may view and print content for personal use only. Unauthorized reproduction, distribution, or modification is prohibited.

5. User-Generated Content

If you submit content to us (inquiries, feedback, ideas), you grant us a non-exclusive, worldwide license to use that content. We'll respect confidential information you mark as such, but we're not responsible for unsolicited submissions.

6. Limitation of Liability

To the maximum extent permitted by law, Emberline is not liable for:

• • Indirect, incidental, or consequential damages
• • Lost profits, data, or business interruption
• • Damages arising from use or inability to use our services

Our total liability is limited to the amount you paid for services in the 12 months preceding the claim. Some jurisdictions don't permit liability limitations, so this may not apply to you.

7. Disclaimer of Warranties

We provide our website and services on an "as-is" and "as-available" basis without warranties of any kind, express or implied. We do not warrant that services will be uninterrupted, error-free, or secure.

8. Indemnification

You agree to defend, indemnify, and hold harmless Emberline from claims, damages, and expenses (including legal fees) arising from your violation of these terms, misuse of services, or infringement of others' rights.

9. Third-Party Links

Our website may contain links to third-party sites. We're not responsible for their content or practices. Your access to and use of external sites is at your own risk and subject to their terms.

10. Acceptable Use Policy

You agree not to use our services to:

• • Engage in illegal activities or violate regulations
• • Transmit malware, viruses, or harmful code
• • Conduct unauthorized access to systems or data
• • Harass, threaten, or abuse individuals
• • Engage in phishing, fraud, or social engineering
• • Attempt to gain unauthorized access to our systems
• • Interfere with service availability or performance

We reserve the right to suspend or terminate access for violations of this policy.

11. Confidentiality

Both parties agree to maintain confidentiality of non-public information shared during engagement. This doesn't prevent disclosure required by law or court order.

12. Termination

We may terminate or suspend your access at any time for violations of these terms, non-payment, or other material breaches. You may terminate services according to the terms of your service agreement.

13. Modifications to Terms

We may update these terms periodically. Continued use of our services constitutes acceptance of updated terms. We'll notify you of material changes.

14. Governing Law and Dispute Resolution

These terms are governed by the laws of the United States. Any disputes arising from these terms or services will be resolved through binding arbitration or court proceedings as specified in your service agreement.

15. Entire Agreement

These terms, together with any signed service agreement, constitute the entire agreement between you and Emberline regarding our services. This supersedes all prior agreements and understandings.

16. Contact Information

For questions about these terms, please contact us: