Privacy Policy

1. Introduction

Emberline Resilience Systems ("Company," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, and interact with us.

2. Information We Collect

Information You Provide Directly

When you use our website or contact us, we may collect:

• • Full name, company name, and job title
• • Email address and phone number
• • Business address and geographic location
• • Messages, inquiries, and comments you submit
• • Information about your organization's size and industry
• • Service interests and security challenges

Information Collected Automatically

When you visit our website, we may automatically collect:

• • Browser and device information (type, operating system, IP address)
• • Pages visited, time spent on site, and referral source
• • Click patterns and interactions with our content
• • General location data (city/region level, not precise)

Cookies and Similar Technologies

We use cookies and similar tracking technologies to improve user experience and understand how visitors use our site. You can control cookie settings through your browser preferences.

3. How We Use Your Information

We use the information we collect to:

• • Respond to your inquiries and provide support
• • Send service updates, newsletters, and marketing communications (with your consent)
• • Improve our website, services, and user experience
• • Conduct research and analytics about our services
• • Personalize your experience and content recommendations
• • Comply with legal obligations and resolve disputes
• • Detect, investigate, and prevent fraudulent activity and abuse

4. Data Sharing and Disclosure

We do not sell or rent your personal information. We may share your information only in these circumstances:

• • Service Providers: Third parties who assist us (hosting, analytics, email delivery) under confidentiality obligations
• • Business Partners: Partners you explicitly authorize or request
• • Legal Compliance: When required by law, court order, or government request
• • Business Transactions: In the event of merger, acquisition, or asset sale

5. Data Security

We implement appropriate technical, administrative, and physical safeguards to protect your personal information against unauthorized access, alteration, and destruction. However, no security system is completely impenetrable. We cannot guarantee absolute security of your information.

6. Data Retention

We retain your personal information for as long as necessary to provide our services, fulfill the purposes outlined in this policy, and comply with legal obligations. When you request deletion or your account is inactive, we delete or anonymize your data within 30 days, except where required by law to retain records.

7. Your Rights and Choices

Access and Portability

You have the right to access the personal information we hold about you and receive a copy in a structured, portable format.

Correction and Deletion

You may request that we correct inaccurate information or delete information you've provided. We'll comply unless retention is required by law.

Marketing Communications

You can opt out of marketing emails by clicking the "unsubscribe" link in any message or contacting us directly. We'll honor your request within 10 business days.

8. Third-Party Links

Our website may contain links to third-party sites. We're not responsible for their privacy practices. Please review their privacy policies before sharing information.

9. Children's Privacy

Our services are not intended for individuals under 18. We do not knowingly collect personal information from children. If we discover we've collected data from a minor, we'll delete it promptly.

10. International Data Transfers

We operate in the United States. If you're outside the U.S., your information may be transferred to and processed in the U.S., which may have different privacy protections. By using our services, you consent to this transfer and processing.

11. Changes to This Policy

We may update this Privacy Policy periodically. We'll notify you of material changes by email or by posting the updated policy on our website with a new "last updated" date. Your continued use of our services constitutes acceptance of the updated policy.

12. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us: